Frequently Asked Questions

Everything you need to know about your Roark order and gear.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.

Do you offer international shipping?

Yes, Roark ships globally. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through our financing partners.

Are your materials sustainably sourced?

Roark is committed to quality and durability. We prioritize organic cotton, recycled polyester, and ethical manufacturing practices across our collections.